Art Of Patient Rapport

Steve Whitehead of TheEMTSpot was the guest speaker in this Boot Camp session.  Steve discussed how to create patient rapport by gathering intelligence, the power of first impressions, authority and trust. He also exposed speech that can build or destroy your patient rapport as well as how to diffuse a hostile scene and verbal judo. Some other key elements of this session are:

• Understanding the key factors that influence patient rapport.
• Recognizing rapport building language.
• Avoid language that erodes patient rapport.
• How to find rapport with challenging patients.
• The elements of scene presence.
• Q & A

This two hour session delivered some of the most valuable content that you can start using right away where it counts “in the field”. Sign up below and take advantage of this one of a kind training resource and get:

• Recorded video and audio of the session that you can watch anytime online right from your computer.
• Download MP3 of the audio that you can listen to via your IPod opr other MP3 player or even burn to a disc.
• Any transcripts of the session that may include question , chat logs or exclusive resources discussed during the live session.
• Printable handout and or outline of the session that you can present to your ALS Coordinator or Medical Director for CE credit.
• Plus a printable Certificate of Completion for this session.

You know the value of content like this. This is the type of traiing you just don’t get during your standard EMS education and as a Premium Member it is available to you for a full 90 day unlimited access. Get all the above plus any add ons or bonuses by securing your membership below today.

Claim this $39 value for 90 days for only $14.97